A Good Laugh
You know the experience. You thought you heard it all. Then there is that situation comes up that amazes even the most seasoned employee. Tell us about it and let everyone have a good laugh.
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A Bike Problem
by: Billi
07.22.09
I was working in baggage service when a European Bike Racing team arrived. There were about 7 people and 14 bikes. The transportation was not there and they must have been bored. Anyway they took the bikeds out of the boxes and assembled them. When the pickup guy arrived he looked at the situation with a "now what do I do expression". There was no way he could put 14 bikes and 14 boxes and 7 p Read More
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Wendy D
by: Wendy D
06.6.09
While getting some fresh air outside the terminal one day, I observed a Customer Service Officer approaching a car parked at the curb.
The owner rolled down the window and the officer said, “I am sorry sir, but you can’t wait hereâ€
I could not hear what the man said, but the officer replied, “I am sorry sir, but Mercedes can’t wait here either. Read More
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Jim R
by: Jim R
07.30.08
A passenger came to the baggage service desk and reported his luggage missing. When I checked his bag tag, it said his bag was in Indianapolis.
He said, �Ok, can I have it?�
I told him because it was late in the day, it would get here tomorrow morning and we�d send it out to him
He replied �Why can�t I have it now�
I repeated because it was in Indianapol Read More
